#TAS24 Guest Preview: Reimagining Ticketing for Asia-Pacific with YoTix
Ahead of TheTicketingBusiness ASIA 2024 (#TAS24), Gaurav Kanabar, CTO of YoTix, discusses the evolving ticketing landscape and shares what’s ahead for his company as it reimagines ticketing solutions for the Asia-Pacific market.
With years of experience in digital and event tech, Gaurav Kanabar leads YoTix, a Singapore-based startup focused on revolutionising the ticketing experience.
YoTix CTO Gaurav shared, “I’m excited to share what’s next for YoTix and our mission to revolutionise ticketing across the Asia-Pacific region. At YoTix, we’re not just building a platform; we’re reshaping the entire ticketing experience, especially for the mobile-first consumers that define this vibrant market.”
TheTicketingBusiness ASIA: What are the key current challenges and opportunities in your marketplace?
Gaurav Kanabar: One of the biggest challenges we face is the expectation of seamless, mobile-centric experiences. Consumers today are more tech-savvy than ever, and they expect ticketing to be intuitive, fast, and secure. This is especially true in Asia-Pacific, where mobile devices are the primary touchpoints for many users. Event organisers need to keep up with these high expectations.
Additionally, ticket fraud and touting remain critical issues. To combat this, YoTix is building advanced event ticketing solutions designed to fight against touting and anti-scalping. We’ve integrated secure digital ticketing that not only makes life easier for organisers but also provides a fraud-free experience for attendees.
But with every challenge comes opportunity. The rise of hybrid and virtual events is one of the most exciting developments. At YoTix, we’re focused on more than just ticketing; we offer event organisers robust data insights and tools that support dynamic pricing and hyper-personalised experiences. This shift opens the door to creating truly unique, tailored events that resonate deeply with today’s consumers.
TAS: What are the most interesting trends you are witnessing in your sector?
Gaurav: The integration of AI and machine learning is transforming the way we think about ticketing. At YoTix, we’re leveraging AI-driven analytics to predict customer behavior, optimise event capacities, and offer dynamic pricing models that benefit both attendees and organisers. This technology is unlocking new ways to deliver value and convenience, and it’s something we’re incredibly excited about.
Another game-changing trend is blockchain. By using blockchain technology, we’re providing a secure way to verify tickets and prevent fraud, effectively tackling the long-standing issue of ticket touting. It’s a forward-looking solution, and we believe it has the power to reshape ticketing in Asia, where fraud prevention is paramount.
TAS: What’s on your roadmap over the next six to 12 months?
GK: In the next year, we’re laser-focused on expanding the capabilities of the YoTix platform. From large-scale festivals and concerts to niche, intimate gatherings, we want to ensure event organisers have the tools they need to succeed. This includes deeper investments in AI and machine learning to provide predictive analytics, empowering organisers with data-driven insights that lead to smarter decisions.
We’re also doubling down on anti-scalping measures and exploring how blockchain can enhance the security of ticketing transactions. Partnerships across Asia-Pacific are a top priority too, as we see tremendous potential for digital event solutions tailored specifically to the unique needs of this fast-growing region.
TAS: What are you looking forward to at #TAS24?
GK: I’m really looking forward to engaging with other industry leaders and learning how they are addressing the unique needs of Asia’s mobile-centric audience. There’s so much innovation happening right now—whether it’s in AI, blockchain, or anti-fraud technologies—and I’m eager to see how we can collaborate and push the boundaries of what’s possible in ticketing.
#TAS24 will also be a fantastic opportunity to showcase YoTix and demonstrate how we’re reimagining ticketing for Asia-Pacific. With mobile-friendly, secure, and data-driven solutions, we’re committed to making ticketing easier and more transparent, ensuring that both event organisers and attendees get the best possible experience.
Join Gaurav and guests from across the region at #TAS24 as we explore what’s happening across sales, marketing and engagement tech for arts, culture, sports, live music, theme parks and visitor attractions throughout the APAC entertainment market.
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